Job Purpose :
The candidate will be responsible for client identification, client account data and maintenance within the Account Control team.
The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data.
The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
Additionally the Accounts Control Team ensures that all statutory and regulatory obligations are met.
The Account Control team is part of ISG responsible for ensuring that quality of client data held within CMB applications are kept up to date.
Key Responsibilities :
Key responsibilities include research and validation of new customer requests using appropriate internal and external data sources;
Ensure customers classified in line with required (CIP, FSA, KYC) regulations
On-going maintenance / refresh of existing customer data.
On-going set up and maintenance of settlement instructions in a variety of internal applications.
Daily interaction with global Account Control teams to ensure timely update of all settlement instructions.
Active monitoring of settlement STP rates to ensure instructions are being updated correctly.
Liaison with other account control teams globally to ensure new customers are opened correctly and meet local regulatory requirements prior to trading activity.
Daily monitoring of account opening activity to ensure all regulatory / document requirements are met.
Knowledge / Experience :
Previous banking experience, specifically of customer identification / KYC within a global financial services organisation would be advantageous.
Knowledge of SSI (settlement instruction) data; and familiarity with external products and services that add value to client and account data management.
Good knowledge of MS Office Suite, including proficiency in Excel.
Strong teamwork skills in a small local setting, as well as across different geographic locations.
Must possess good communication skills with the ability to be assertive.
Strong organization skills with an excellent attention to detail.
Ability to focus on high quality work while under pressure.
Ability to work in a target driven environment meeting agreed SLAs.
Demonstrate the ability to organise workflow, working to drive efficiencies and process improvements.
Complete all mandatory reports in a timely manner and to required standard.
Excellent awareness of and adherence to audit & risk controls.
Good academic qualifications would be desirable, but less relevant than a strong track record in AML / KYC and / or operational reference data.
Financial services related qualifications would be advantageous (e.g. IAQ or similar).
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Valuing Diversity : Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Acts as an Owner : Regularly looks for ways to increase personal productivity, despite any challenges or obstacles encountered.