HR Service Center Specialist
Credit Suisse
Wroclaw, Wroclaw, Poland
6 d. temu

We Offer

HR Service Center is a first point of contact for HR inquiries in English, German, Italian and French of Credit Suisse employees in EMEA and Switzerland region.

It ensures efficient transaction of several HR processes and manages HR System updates (like : recruiting, on / off boarding, payroll, benefits, etc.

It understands client requests and communicate the accurate answer in appropriate way and on time.

If you wish to become a specialist in HR field and join the team of professionals to support various HR processes globally do not hesitate and apply via our carrier portal.

In this role you will be responsible for growing variety of tasks :

  • Managing effective workforce administration, employee lifecycle and exit administration.
  • Providing active support for Switzerland / EMEA employees, managers and HR departments in personnel administration processes.
  • Conducting transactions in accordance with the procedures and regulations for the country, with the highest standards of time and quality under the contract with the customer.
  • Providing answers, solutions and recommendations for inquires related to HR processes / procedures by utilizing solutions provided by HR SMEs.
  • Inputting, updating and maintaining all HR related data via HR System in a timely manner.
  • Assisting in identifying areas to improve communications and efficiency of operations and implementing changes.
  • Open to discussing flexible / agile working.

    You Offer

  • Fluency in English and one additional language : German, French or Italian to business standard.
  • University degree, ideally in human resources or philology.
  • Experience in Customer Service (preferably SSC, BPO) is an advantage.
  • Sound knowledge of MS Office products.
  • Excellent communication and interpersonal skills.
  • Solid attention to detail with a high level of accuracy.
  • Excellent organizational skills combined with the ability to prioritize and multitask while exercising discretion at all times.
  • Ability to seamlessly work as part of a team and independently to complete set priorities.
  • Our benefit

  • Private medical care
  • Charity days
  • Training and development
  • Internal Mobility
  • Other optional

  • Language training course
  • Mentoring
  • Family nursery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)
  • If you apply for this role this means you agree with the following statement :

    Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment.

    Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws Dz.

    U No. 133, item 883) . I authorize Company to process my personal data for future recruitment processes.

    Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.

    Credit Suisse and affiliates registration details.-

    Credit Suisse (Poland) sp. z.o.o Registered office - 1 Icchoka Lejba Pereca street, 00 - 849 Warsaw

    Credit Suisse Group AG Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates

    Taleo (UK) Limited Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,

    Cut-e AG Kleiner Burstah 12 Registered office - 20457 Hamburg, Germany and

    Milch & Zucker The Marketing & Software Company AG Registered office - Küchlerstraße 1, 61231 Bad Nauheim

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