HR Service Center Wroclaw, a part of the Credit Suisse HR organization, mainly for Switzerland and other EMEA-region countries, is looking for a Team Leader in Human Resources department.
It requires worldwide communication and instant verification of data and information from multiple sources to ensure reliable, precise, and timely customer service.
Successful HR SC Team Leader will ensure effective supervision and control over accurate and timely processing of information related to employee life cycle.
If you wish to become a specialist and join the team of professionals to support various HR processes globally do not hesitate and apply via our carrier portal.
The role consists of :
Leadership role managing employees in outsourced HR Service Center
Manages overall business operations within assigned teams in the HR Service Center and ensures that SLA’s are met.
Ensures all administrative tasks (holiday planning, working time etc.) are accomplished according to internal policies and legal requirements.
Ensures efficient and complex service delivery by managing appropriate numbers of trained staff is available to maintain service levels.
Ensures all HR processes in his / her teams incorporate appropriate control mechanism, data protection and compliance tasks.
Ensures development opportunities according to performance tools and requirements.
Contributes to service improvement and optimization by participating in (leading) relevant projects.
Supports the people management strategy of the HR Service Center (e.g. training, engagement, mentoring, succession planning, compensation and awards as well as retention).
Motivates teams through effective monitoring, coaching and providing a positive work environment.
Acts as an escalation, contact, and decision point for collaboration with internal and external service providers, business partners, and internal clients in the areas of HR department.
Continuously build own knowledge and own understanding of contemporary global capital markets transactions and corporate actions.
Open to discussing flexible / agile working.
You are comfortable with your fluency in German and English.
Around two years of experience in people management.
Must be highly attentive to details and organized in own work.
Have the ability to work both independently and as part of a team in a fast paced, deadline driven environment with high demand for accuracy.
Customer Service orientation is a must along with excellent writing and verbal communication skills.
Functional proficiency in MS Office (Excel, Outlook, Word) is required.
Experience in HR or Shared Services Operations (insourced or outsourced would be an asset).
Private medical care
Training and development
Language training course
Family nursery and kindergarten funding, gift vouchers for Christmas
Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
Employee discounts on various products and services (event tickets, consumer products, etc.)
Employee Referral Program
Flexible work schedule and working from home (home office)
If you apply for this role this means you agree with the following statement :
Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment.
Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws Dz.
U No. 133, item 883) . I authorize Company to process my personal data for future recruitment processes.
Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.
Credit Suisse and affiliates registration details.-
Credit Suisse (Poland) sp. z.o.o Registered office - 1 Icchoka Lejba Pereca street, 00 - 849 Warsaw
Credit Suisse Group AG Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates
Taleo (UK) Limited Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
Cut-e AG Kleiner Burstah 12 Registered office - 20457 Hamburg, Germany and
Milch & Zucker The Marketing & Software Company AG Registered office - Küchlerstraße 1, 61231 Bad Nauheim