What You’ll Do
Now is an exciting time to work with Cisco's Engineering Licensing Office (ELO) as we craft the future of the company's software strategy.
Software licensing is one of the top customer satisfaction (CSAT) issues at Cisco today. Our customers and partners find it difficult to consume and activate software due to our complex licensing process with different licensing policies and licensing technologies across our product portfolio.
What you will be responsible for
You will be responsible for working with various Cisco Products teams, helping them integrate into the Smart Licensing ecosystem.
This means you will be troubleshooting software integration issues, determining how best to resolve the problem by fixing issues in the integration environment, and porting features to the integration environment as new functionality is enabled in production.
In addition, you will make improvements to the infrastructure overall Alpha integration environment, responding to customers needs.
Who you will Work with
The Engineering Licensing Office performs centralized development for all Customer-prem components of Cisco's new On-Prem / Cloud Hybrid management solutions.
We work with every product across every Business Unit at Cisco and provide thought leadership to the company on how best to monetize products.
If you have ever wanted a role that touches every product Cisco develops, this is it.
Cisco Smart Licensing has now been mandated as the standard method of monetizing software for all Cisco Products, so there is currently immense growth in both customer and product adoption of our technologies.
There is a heavy focus on the overall solution and ensuring that all possible products and all possible routes to market are covered.
Now is a period of transition as Cisco becomes a Software Company, providing a rarely seen perfect storm of conditions that will allow for an individual to make a real and lasting impression on the future of Cisco for years to come.
Who you are
You are independent and self-motivated with creative analytical skills. You have excellent written and verbal interpersonal skills and the ability to learn quickly and critically.
You love to learn more and are not afraid to learn a new Cisco product or technology in order to make sure that both you and the project are successful.
At a minimum, we require :
Desired Technical Skills :
At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything people, process, data and things and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results.
Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
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