Price Claims Specialist
Unilever
Poland Katowice
4 d. temu

JOB SUMMARY :

  • Responsible for the operational tasks of orders or claims processing in the system, accurately and efficiently to achieve the fixed service level target
  • Deliver different order to cash processes KPI’s
  • Being in touch with local Customer Service organisations, warehousing, distribution and transportation
  • Reviewing and solving tickets in Customer Relationship Management System
  • Ensuring efficient customer service processes
  • KEY REQUIREMENTS :

  • 1-3 years of experience in Customer Services Operations
  • Communicative English & German
  • Problem solving and decision making ability
  • Ability to work with various IT applications (Knowledge of SAP would be an asset)
  • Analytical skills, multitasking
  • Customer service orientation
  • Ability to work effectively under pressure
  • WE CAN OFFER TO YOU :

  • Unilever contract
  • Opportunity to develop within global company structures
  • Wide selection of trainings
  • Young & dynamic environment with great atmosphere, passion and engagement
  • Benefit programme, including life insurance, medical packages and MultiSport card
  • If you are ready to take the opportunity to work at this position and you fulfill the above requirements, please apply in English via system
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