Associate Technical Service Scientist
QIAGEN
Wroclaw, Poland
3 d. temu

Position Description

  • Technically advice customers on QIAGEN solutions based on customers’ needs.
  • Provide technical assistance related to the usage of QIAGEN solutions.
  • Solve customers’ technical issues with QIAGEN solutions.
  • Advice service to our customers in Europe.
  • Effective prioritization of existing tasks and their efficient handling in respect to the needs of our customers and the team.
  • Active cooperation in the development of existing and future solutions to further improve our customer service.
  • Position Requirements

  • PhD or master’s degree in Molecular biology or related field.
  • Broad theoretical and practical knowledge of molecular biology and related techniques.
  • Substantial lab experience in molecular biology together with first hand practical experience of the most frequently used techniques.
  • Fluency in written and verbal in English.
  • Very good knowledge of one of the following languages : Nordic languages, German, French or Dutch.
  • Personal Requirements

  • Ability to take ownership of complex information and customer interactions to provide excellent support with focus on customers, and to work in a changing environment.
  • Ability to adjust tone and language as needed to manage interactions and maintain positive relationships with customers and coworkers.
  • Ability to work in teams across multiple countries, cultures, and time zones.
  • Mentality as a service provider with strong scientific background.
  • Willingness for occasional travels in Europe.
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