Voice Integration Engineer
Citi
Warszawa, MA, POL
20 d. temu

Description

  • Manage implementation, overseeing build, validation and closure phases for various projects
  • Plan implementation tasks, including change management and communication
  • Manage vendor interaction and activities
  • Validate installed solution against design record
  • Coordinate testing of installed solution with customer environment
  • Monitor day 1 activities and troubleshoot new product deployment
  • Direct liaison with other development and support teams locally and globally
  • Provide technical expertise during audits
  • Work with global teams on global standards and configuration to build Best In Class standards
  • Qualifications

  • Experience in managing enterprise-scale voice deployments on a variety of platforms
  • Familiarity with a heavily controls-focused environment highly desirable
  • Experience in customer support in a time-critical environment solving time critical production issues and problems
  • Networking experience (CCNP level)
  • Knowledge of Cisco CUCM hardware / software up to CUCM 11.x release (CCNP / CCIE Level) or NICE / Verint Voice recording (NICE expert level)
  • Knowledge of trunking, including ISDN and SIP-based services
  • Experience in a financial services environment is highly desirable but not essential
  • We offer :

  • Opportunity for professional development in the international and multicultural organization
  • Developing opportunities and challenging assignments
  • Attractive and stable employment conditions
  • Social benefits (medical care, Benefit System, life insurance, pension scheme)
  • Working with interesting people!
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