Travel Expenses Audit Specialist with Spanish
ABB
Kraków, Małopolskie, Poland
2 d. temu

We are an international pioneering technology leader that is writing the future of industrial digitalization. One of our key ambitions is to get faster and leaner, and to move closer to the customer.

Therefore we are consolidating our internal services into a world-class Global Business Services (GBS) organization, with the largest center located in Krakow.

To strengthen our Global Travel Services (GTS) team, we are looking for a Travel Expenses Audit Specialist with customer service experience and a solid knowledge of Spanish.

Seize this unique opportunity to take an active part in shaping our new GBS center and grow together with the rapidly developing organization.

Tasks :

  • You will audit employee expense reports online for accuracy and compliance with the Travel and Expenses policy (T&E)
  • You will address all inquiries and / or complaints in a timely and professional manner
  • You will ensure that SLA and KPIs are completed with the required quality and speed
  • You will investigate and resolve T&E related issues and queries
  • You will provide data to the reporting and analytics team for management roles
  • You will provide excellent customer service to employees and other parties
  • You will recommend process improvements to create greater efficiency and productivity
  • Requirements :

  • Undergraduate degree or equivalent, preferably in a finance discipline but not required
  • 2-3 years’ experience in a collections role is strongly preferred
  • Very good Spanish skills (at least B2 level) and business English
  • Ability to provide superior customer service and quick responses to inquiries
  • Ability to work independently and manage multiple tasks
  • Ability to work in teams and with deadlines
  • Additional requirement- High level of integrity and clear employment record
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