Marsh & McLennan Companies (MMC) is a global professional services firm offering clients advice and solutions in the areas of risk, strategy and people.
Marsh is a leader in insurance broking and risk management; Guy Carpenter is a leader in providing risk and reinsurance intermediary services;
Mercer is a leader in talent, health, retirement and investment consulting; and Oliver Wyman is a leader in management consulting.
With annual revenue of $13 billion and approximately 60,000 colleagues worldwide, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries.
The Company is committed to being a responsible corporate citizen and making a positive impact in the communities in which it operates.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.
Due to our rapid growth, European Business Support Team seeks Candidates for the following position : Senior Business Analyst (Warsaw office) General responsibilities :
Delivering analyses of service delivery on time and with a high quality
Analyzing the KPI s and provide information allowing to correct and optimize current processes
Participation in regional projects and providing input on behalf of the centre
Identifying improvement opportunities (related to quality and process efficiency) and driving internal continuous improvement projects & operational excellence initiatives
Tracking current KPIs on a monthly basis and participation in development of additional operational metrics
Recommending solutions to improve quality and customer service standards
Collaborating with senior stakeholders across departments and in the region
Participation in defining and implementation of employee engagement initiatives
Supporting EBSC leadership in all ad hoc initiatives, analyses, reporting deliverables, projects
Min. 5 years of working experience in total, at least 2-3 years in central functions of shared service centre
Fluency in English as the business language, fluency in Polish is advantageous
Strong track record of contributing to projects and achieving results
Knowledge and understanding of business process mapping and optimization
Proficiency in visualizing and communicating complex data
Ability to handle tasks independently
Strong analytical skills
Solid skills and the ability to interact with colleagues on different levels as well as "client-focus" approach
Strong written and verbal communication and influencing capabilities
Flexibility and experience in managing multiple projects / tasks
Solid MS Excel and PowerPoint skills, knowledge of SQL would be beneficial
Work in a people-oriented team with dynamic colleagues and leaders
Development within a growing company
Flexible working hours, home office
Business casual dress code
Competitive salary based on employment contract
Attractive benefits package (including private health care, sports card, life insurance, lunch card)
Office building in the Warsaw city centre near Rondo Daszyńskiego / M2 line)
If you would like to apply for this position, please send your CV in English .
Please include the following statement : Zgodnie z art. 24 ust. 1 ustawy z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz.
U. z 2014 r. poz. 1182 z późn.. zm.) informuję, iż administratorem danych osobowych przekazanych w dokumentach aplikacyjnych przez Panią / Pana dobrowolnie w celu przeprowadzenia rekrutacji jest MMC Group Services Sp.
z o.o. z siedzibą w Warszawie (00-838), przy Prostej 68. Dane osobowe mogą zostać udostępnione wyłącznie podmiotom upoważnionym na podstawie przepisów prawa.
Posiada Pani / Pan prawo dostępu do treści swoich danych oraz ich poprawiania.
Project Management Group