Logistics Customer Service Specialist
13 d. temu

Shipment Planner Location : Unilever Poland Services, Katowice Department : Ultralogistik, Planning and processing of transport orders in order to deliver a proper transport service

to customers Main Responsibilities :

  • Understand comprehensive processes and activities of secondary transport
  • Responsible for logistics operations daily transport planning and optimization of secondary transport loads within a region
  • Receiving and processing all transport orders coming from customers / requestors
  • Responsible for performance monitoring against shipment plans and cost and carbon targets
  • Analyse demurrage requests for waiting charges / cancellations
  • Verification of the returns / refusals
  • Carrier Invoice Verification
  • Analyse of secondary logistics operations (order management, procurement, invoicing)
  • Cooperate with warehouse to identify and implement improvements in managing transport, lead the change management activities on daily basis and long term period.
  • Monthly preparation and analysis of Key Performance Indicators (KPI, CCFOT)
  • Support Logistic Operation Manager and Supervisor in optimization projects
  • Create and maintain relationships on operational level between Operation Centre members and customers ( MSO, distribution centre customer service specialists)
  • Coordination of information flow between distribution centers and customers, within Operations Centre and Transport Service Providers
  • Support USCC members in providing data and analyses Requirements :
  • Bachelor degree
  • Very good command of English
  • Fluent French
  • Operational computer skills (MS Office)
  • Analytical skills
  • Excellent organization and communication skills
  • Good knowledge of logistics transport operations
  • Basic OTM and SAP knowledge would be an advantage
  • If you are ready to take the opportunity to work at this position and you fulfill the above requirements, please apply online
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