German Customer Service Advisor
Arvato
Szczecin
6 d. temu

Your challenge

The Customer Service Advisor is responsible for handling customer queries (phone and e-mail) and supporting individual and business clients in both incoming and outgoing communication.

There are no sales involved.

Your Profile

  • fluency or very good knowledge of German
  • good knowledge of English
  • computer literacy, excellent written and verbal communication skills
  • general IT knowledge (Windows, MS Office, Internet Explorer)
  • commitment to customer service
  • proactive and positive approach
  • responsibility in processing customers' data (business and individual customers)
  • ability to multitasking
  • experience in working with business clients or a call center experience would be an advantage
  • About us

    arvato Polska is a subsidiary of arvato AG, an international outsourcing provider, eploying over 60 000 People in more than 40 countries.

    The Polish branch of arvato employs over 2500 people in 10 locations. Together with a global leader in the IT industry, we are currently developing our Contact Centre Projects in Szczecin.

    We offer

  • opportunity to gain experience in a large multinational company
  • competitive salary
  • support in relocating including relocation allowance
  • benefit system including sports, medical and leisure
  • friendly and supportive work environment
  • access to career paths within company structure via internal promotion systems
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