Customer Service Coordinator (French & English) - Writing
Newell Brands
Poznan, WP,Poland
2 d. temu

Customer Service Coordinator (French & English) - Writing-1803476

Position title : Customer Service Coordinator (French & English) - Writing

Location : Poznań, Poland

Reports to : Team Lead, Customer Service

Contract type : Temporary, Full-time

Job Summary

Our Customer Service Team is responsible for providing service for business customers / partners in Europe, Middle East and Africa (EMEA).

As Customer Service Coordinator you will render service for assigned business customers / partners, contributing to timely and effective delivery of orders and high quality service for Newell Brands customers.

Key responsibilities :

  • Phone and mail contact with company customers,
  • Collaboration with other departments of the company,
  • Quick and efficient solving customers’ requests
  • Maintaining high standards of customer service,
  • Processing customers’ orders in SAP,
  • Preparation of export documentation,
  • Minimum Qualifications :

  • High school or college graduate,
  • Fluent French ,
  • Customer oriented
  • Preferred Qualifications :

  • University degree (bachelor or master)
  • Communicative English,
  • Detailed oriented,
  • Customer service experience,
  • Knowledge of export and customs procedures,
  • Knowledge of SAP
  • What we can offer you!

  • Working with some of the best known brands in the world, in a sustainable company
  • Friendly atmosphere & International team
  • Employment contract permanent contract directly follows successful probation time
  • Working hours Monday to Friday, 8-16 & 9-17
  • Modern, air-conditioned office in the city center, next to Stary Browar
  • Well-equipped kitchen with tasty coffee and tea or if you like you can eat lunch in a nearby cafes
  • After work you may choose to use vouchers to cinema
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