What will you do :
You will be actively involved in latest industry SDN (Software Defined Networking) technology and Cisco ACI (Application Centric Infrastructure) deployments
Provide Planning, Designing, Implementation, Operation and Optimization services to Cisco Advanced Services Customers around Cisco’s Data Center products and solutions.
Participate in the preparation of proposals and Statements of Work.
Establish trusted advisor relationship with customer management and teams on Data Center Infrastructure areas and future technology trends
Participates in or leads complex Data Center and Cloud infrastructure (network, storage and compute) design / implementation and migration, performance engineering or problem resolution projects.
Solves complex, cross-functional issues that cross many technologies in network, server, storage, O / S, virtualization, consolidation, middleware, security, applications, operations, content switching, caching and / or content delivery networks, and security.
Applies good analytic process to help bring any issue to resolution.
Provides technical support for customers during software and hardware upgrades and Proof of Concepts.
Delivers migration plans, with a thorough understanding on networked applications and related dependencies.
Ensure compliance to delivery methodology operational structure, roles & responsibilities.
Participates in weekly status meetings and other ad-hoc interactions with the customer managing specific asks from the customer and managing customer expectations from Cloud Consumption engagements
Support the PM in resolution of project issues.
Track deliverables against the engagement schedule and support the PM track financial, resource and material requirements for the engagements.
Ensure smooth closure of engagements using relationship with the customer to guide them to the next step
Who You’ll Work With :
The Customer Experience Center provides flexible and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams.
Highly technical, global resources support customer engagements in EMEAR region.Through our network of Customer Experience Centers (CX Centers) we enable delivery of innovative services and solutions.
Our collaborative delivery model drives scalability, productivity and innovation across the AS organization.
Minimum qualifications :
Typically requires university degree equivalent along with 4+ years of experience in network engineering or telecommunications support environment
Experience in designing, deploying & supporting Cisco solutions in the project delivery environment
Catalyst 6500 or other Catalyst platforms product architecture knowledge and hands on experience
English language skills mandatory, additional European language (German, French, Italian or Spanish) is a plus.
Desired Skills :
Nexus 5K / 7K platforms product architecture knowledge and hands on experience including Fabric Path, OTV, VDC, VPC technologies, ACI experience is a plus
Understanding of Data Center architectures, experience in planning, design or implementation of Data Center infrastructure
Will be able to design, deploy & support Cisco data center products with hands-on experience in operation and configuration of Cisco network devices (e.
g. routers, switches, Storage Networks and Servers)
CCIE certification is a plus
This individual will be passionate about their area of expertise and be interested in a specialist track as a long-term career objective
Strong customer-interaction skills and architectural skills.
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