Junior IT Admin Supporter
Coloplast Ltd
Poland
16 d. temu

Coloplast develops products and services that make life easier for people with very personal and private medical conditions.

If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here.

About the Department :

Global IT in Szczecin consists of 39 people who deliver IT assistance to Coloplast Colleagues in 42 countries. We are IT Professionals responsible for :

  • monitoring, troubleshooting and solving alerts coming from IT infrastructure 24 / 7,
  • administration of users in global systems,
  • purchase of IT equipment, accessories and software,
  • network (WAN, LAN, WI-FI),
  • unified communications solutions (Avaya, Skype for Business, faxes),
  • ERP, CRM, SharePoint, Basware & Alusta.
  • About the IT Admin Team :

    Team provides support to all Coloplast users ( 11 000) and at the same time deliver local support to approx. 370 Colleagues in Szczecin.

    We search for the Team Member who feels that solving IT cases and fulfilling our Colleagues’ requests is more than just work.

    Do you :

  • Like working in a structured and systematic way?
  • Enjoy following existing processes that are numerous and dynamically changing?
  • Feel energetic about the possibility to influence shaping of new processes?
  • Work and cooperate well in a team?
  • Want to make your first steps in the IT world?
  • Have a good sense of humor?
  • In case you answered yes to most of the above - we are the people you want to spend your days with!

    You have a chance to become a new Teammate for 6 extraordinary individuals who handle all kind of IT administration tasks in numerous systems for Coloplast users globally.

    Responsibilities :

  • Providing support in English to Coloplast employees globally
  • Handling of user administration (new hires, changes, terminations) in global systems
  • Global Software and Hardware lifecycle management
  • Global purchase of IT equipment and accessories
  • Handling requests with a high degree of professionalism and a high level of quality in collaboration with the rest of Global IT
  • Delivering high quality solutions in compliance with agreed SLA and processes
  • Taking ownership and responsibility of each incident and request to ensure the best customer experience
  • Proactive knowledge sharing with other team members
  • Requirements :

  • Basic IT understanding
  • Ease in uptaking IT knowledge
  • Fluent in spoken and written English
  • Ability to work on two shifts (8 : 00 16 : 00 and 10 : 00 18 : 00; Monday Friday)
  • Quality mindset
  • Communicative and active listening skills
  • Strong focus on customers’ needs
  • Ambition and proactiveness
  • Commitment to work and determination
  • ITIL processes knowledge will be an advantage
  • Good team spirit
  • Offer :

  • Gaining experience in an international organization
  • Challenging tasks and growth opportunities in a motivating work environment
  • Friendly working atmosphere
  • Competitive salary with attractive benefit package
  • Possibility of abroad business trips to other Coloplast locations
  • Please apply via website by inserting your application in English. More about us on http : / / www.cpbc.pl / . We care about the candidate experience, therefore we support the Friendly Recruitment union https : / / przyjaznarekrutacja.pl / czlonkowie / .

    Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions.

    Employing more than 10.000 people and with products available in more than 130 countries, we are one of the world s leading medical device companies.

    We are constantly growing our business and always looking for new ways to move forward we explore, learn and look for new ways of doing things. Curiosity works here.

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