Execute the outsourcing framework to ensure compliance to the Outsourcing policy
Execute framework documentation such as SLAs to ensure adherence to the Outsourcing Policy
Engage with key stakeholders such as the Outsourcing Office, Programme Managers, serviced Business Units and legal entities and Compliance
Escalate non-compliance issues and areas of risk to Senior Management providing solutions
Work with cross-functional teams to analyse and identify risk issues to senior leadership
Actively engage with and participate in global / regional working groups focused on regulatory, strategic or transformational initiatives impacting EMEA AML / KYC operations, building effective working relationships and communications with staff
Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role, the objectives, training and competency requirements
Maintain a detailed understanding of the scope of the role’s managerial responsibilities
Ensure that the highest level of the Code of Conduct is displayed in your behaviour
Provide appropriate management information as required to support business unit decision making
Demonstrate the Risk Excellence’ culture in your behaviour
Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
Proven experience in Business Process Management / Business Process Reengineering
Knowledge of Anti Money Laundering, Know Your Client and Financial Crime regulations, policies and processes
Strong background in Financials Services / Management Consulting
Project Management skills
Change management skills
Proactive and continuous improvement mind-set
Professional agility to successfully manage multiple initiatives, adapt quickly and respond to change
Strong verbal and written communication skills; ability to effectively communicate at all levels across the organisation
Strong critical thinking, problem solving, and decision making skills
RESPONSIBILITIES. Execute the outsourcing framework to ensure compliance to the Outsourcing policy... Individual Contributor. Display a culture of individual ownership of tasks to embed a clear individual...
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